top of page

Payment, Cancellation & Refund Policy 

Product Information & Price | Refund Policy

  • Baker’s Yard is only an online marketplace and provides the opportunity for the seller to display, advertise and sell their products and services through our portal. The product information and price is set by the sellers without any interference of Baker’s Yard.

  • If there is any mistake or miscommunication regarding the product information, then only the seller is liable for the consequences. Baker’s Yard is not responsible for any issues arising out of these consequences.

  • Baker’s Yard do not warrant that Product information or other content of this Website is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

  • Products(including their packaging) offered by seller for sale shall, at all times, confirm the requirements of Applicable Laws and shall at all times comply and marked with the standards prescribed FSSAI Act, rules and regulation.

  • Liability of any violation of the FSSAI Act and applicable Rules and Regulations made thereunder would be with the sellers/brand owners, vendors, importers or manufacturers of the food products, Baker’s Yard does not take any responsibilities of any such voilation and may not be held responsible.

  • No Return Disclaimer: During the summers couverture and compound chocolate will melt and leak in transit. By purchasing these products, you agree that return will not be accepted for these products.

Transaction and Communication

The Website is a platform that Users utilize to meet and interact with one another for their transactions. Baker’s Yard is not and cannot be a party to or control in any manner any transaction between the Websites Users.

Hence forward:

  • All commercial/contractual terms are offered by and agreed to between Buyers and Sellers alone.

  • The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services.

  • Baker’s Yard does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.

  • All discounts, offers (including exchange offers) are by the Seller/Brand and not by Baker’s Yard.

  • Placement of order by a Buyer with Seller on the Website is an offer to buy the product(s) in the order by the Buyer to the Seller and it shall not be construed as Sellers’s acceptance of Buyers offer to buy the product(s) ordered.

  • The Seller retains the right to cancel any such order placed by the Buyer, at its sole discretion (not limited to inventory issue, pricing error, product quality issue, shelf-life issue) and the Buyer shall be intimated of the same by way of an email.

  • Any transaction price paid by Buyer in case of such cancellation by Seller, shall be refunded to the Buyer.

  • Further, the Seller may cancel an order wherein the quantities exceed the representative individual purchase. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity that exceeds the typical individual purchase. What comprises a typical individual purchase quantity limit shall be based on various factors and at the sole discretion of the Seller and may vary from individual to individual and seller to seller.

  • Baker’s Yard does not make any representation or Warranty as to specifics (such as quality, value, saleability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Website. Baker’s Yard does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Website. Baker’s Yard accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

  • Baker’s Yard is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. Baker’s Yard cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Website. Baker’s Yard shall not and is not required to mediate or resolve any dispute or disagreement between Buyers and Sellers.

  • Baker’s Yard does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc) of any of its Users. You are advised to independently verify the bona fides of any particular user that you choose to deal with on the Website and use your best judgment in that behalf.

  • Baker’s Yard does not at any point of time during any transaction between Buyer and Seller on the Website come into or take possession of any of the products or services offered by Seller nor does it at any point gain title to or have any rights or claims over the products or services offered by Seller to Buyer.

  • At no time shall Baker’s Yard hold any right, title or interest over the products nor shall Baker’s Yard have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers. Baker’s Yard is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.

  • The Website is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. Baker’s Yard is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer.

At no time shall Baker’s Yard hold any right, title or interest over the products nor shall Baker’s Yard have any obligations or liabilities in respect of such contract.


While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:

  • Lack of authorization for any transaction/s, or

  • Exceeding the preset limit mutually agreed by You and between "Bank/s", or

  • Any payment issues arising out of the transaction, or

  • Decline of transaction for any other reason/s

All payments made against the purchases on Website shall be in INR acceptable in the Republic of India. Website will not facilitate transaction with respect to any other currency with respect to the purchases made on Website.

Before shipping / delivering your order to you, Seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping atmosphere to users.


  • Transactions, Transaction Price and all commercial terms such as Delivery, Dispatch of products and/or services are as per principal to principal bipartite contractual obligations between Buyer and Seller and payment facility is merely used by the Buyer and Seller to facilitate the completion of such transaction. Use of the payment facility shall not render Baker’s Yard liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products and /or services listed on Baker’s Yards Website.

  • You have specifically authorized Baker’s Yard or its service providers to collect, process, facilitate and remit payments and / or the Transaction Price electronically or through Cash on Delivery to and from other Users in respect of transactions through Payment Facility. Your relationship with Baker’s Yard is on a principal to principal basis and by accepting these Terms & Condition you agree that Baker’s Yard is an independent contractor for all purposes, and does not have control of or liability for the products or services that are listed on Baker’s Yards Website that are paid for by using the Payment Facility. Baker’s Yard does not guarantee the identity of any User nor does it ensure that a Buyer or a Seller will complete a transaction.

  • You understand, accept and agree that the payment facility provided by Baker’s Yard is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through Cash On Delivery, collection and remittance facility for the Transactions on the Baker’s Yard Website using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Facility, Baker’s Yard is neither acting as trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.


Payment Facility for Buyers:

  • You, as a Buyer, understand that upon initiating a Transaction You are entering into a legally binding and enforceable contract with the Seller to purchase the products and /or services from the Seller using the Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to the Seller using Payment Facility.

  • You, as a Buyer, may agree with the Seller through electronic communication and electronic records and using the automated features as may be provided by Payment Facility on any extension / increase in the Dispatch and/or Delivery time and the Transaction shall stand amended to such extent.

  • You, as a Buyer, shall electronically notify Payment Facility using the appropriate Baker’s Yard Website features immediately upon Delivery or non Delivery within the time period as provided in Policies. Non notification by You of Delivery or non Delivery within the time period specified in the Policies shall be construed as a deemed Delivery in respect of that Transaction

  • You, as a Buyer, shall be entitled to claim a refund of the Transaction Price as provided in the Policies. In case you do not raise a refund claim using Website features within the stipulated time than this would make You ineligible for a refund.

  • You, as a Buyer, understand that the refund facility may not be available in full or in part for certain category of products and /or services as mentioned in the policies and hence you may not be entitled to a refund in respect of the Transactions for those products and /or services.

  • Refund shall be made in INR only and shall be equivalent to the Transaction Price received in INR.

  • Refund shall be conditional and shall be with recourse available to Baker’s Yard in case of any misuse by Buyer.

  • Refund shall be subject to Buyer complying with Policies.

  • The Buyer and Seller acknowledge that Baker’s Yard will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of Baker’s Yard.

  • Baker’s Yard reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges including without limitation breach of any agreements by Buyer with Baker’s Yard or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.

  • Baker’s Yard reserves the right to impose limits on the number of Transactions or Transaction Price which Baker’s Yard may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India.

  • Baker’s Yard may do such checks as it deems fit before approving the receipt of/Buyers commitment to pay (for Cash On Delivery transactions) Transaction Price from the Buyer for security or other reasons at the discretion of Baker’s Yard. As a result of such check if Baker’s Yard is not satisfied with the creditability of the Buyer or genuineness of the Transaction or other reasons at its sole discretion, Baker’s Yard shall have the right to reject the receipt of / Buyers commitment to pay Transaction Price. For avoidance of doubt, it is hereby clarified that the ‘Cash on Delivery’ feature for payment, may be disabled for certain account users, at the sole discretion of Baker’s Yard.

  • Baker’s Yard may delay notifying the payment confirmation i.e. informing Seller to Dispatch, if Baker’s Yard deems suspicious or for Buyers conducting high transaction volumes to ensure safety of the Transaction and Transaction Price. In addition, Baker’s Yard may hold Transaction Price and Baker’s Yard may not inform Seller to Dispatch or remit Transaction Price to law enforcement officials (instead of refunding the same to Buyer) at the request of law enforcement officials or in the event the Buyer is engaged in any form of illegal activity.


Contact Us


If you have any questions about these Terms, please contact us.

Federal Ingredients & Solutions
219, Gurudwara Road, New Delhi -110080

bottom of page